Frequently Asked Questions


Financial

  • Help Us Help issues tax receipts to eligible gifts over $20.00 CAD.

  • You are eligible for a tax receipt if you have donated over $20 CAD. If you have not received your receipt but have made a donation, please check your your spam or junk folder for an email coming from “info@helpushelp.charity”.

    If you still are unable to find your tax receipt, please contact info@helpushelp.charity or call us at 647-406-4228.

  • Following our Donor Stewardship and Recognition Policy, gifts received on a recurring schedule in one year will be recognized as a cumulative amount by February of the following year.

  • Cheques can be sent to:

    Help Us Help
    PO Box 84600 RPO Bloor West
    Toronto, ON
    M6S 9Z9

  • United States

    Individuals donating from the United States are eligible for a tax receipt from our agency in the US, Help Us Help the Children USA. To donate through the US, click here

    You will receive a tax receipt from PayPal on behalf of Help Us Help the Children USA.

    UK and other countries

    If you are donating from the United Kingdom or any country outside Canada or the United States, you are unable to receive an official tax receipt for your donation. Instead, you will receive a thank you letter recognizing your donation.

  • You can find an in-depth view of our financials on our “Audited Financials” page found here. If you would like to learn more, you can visit the Canada Revenue Agency here.

  • Help Us Help is a federally registered charity in Canada. Our charitable number is 891205940RR0001.

    To view our charity on the Canada Revenue Agency, click here.

 

General

  • In 2019, Help Us Help officially rebranded itself from Help Us Help The Children to Help Us Help.

  • To sign up as a volunteer, complete the form on our website here.

  • If you have signed up for our e-newsletters, check your spam folder for an email coming from info@helpushelp.charity.

  • At this moment, there are no official programs to resettle Ukrainian orphans in Canada, and no official arrangements about orphans between Ukraine and Canada. Additionally, Help Us Help mandate does not cover advocacy on this topic.

    We are in constant communication with the leaders of orphanages in Ukraine to confirm the safety and relocation of the children

 

Programming

  • Help Us Help provides programming to disadvantaged youth and veteran families in Ukraine. This includes but is not limited to orphaned children, those deprived of parental care, and families of ATO (Anti-Terrorist Operation Zone).

  • We encourage all youth who wish to pursue a post-secondary education who meet the eligibility requirements to apply for our post-secondary scholarship program. Eligibility requirements are, but are not limited to, orphans, those deprived of parental care, and children of ATO families. In 2021, we introduced a new program titled “We Are Capable”, which provides scholarships to youth with a disability status. Candidates undergo a formal application process including an interview and are selected based on their equity criteria, recommendation letters, personal attributes, and scholastic merit.

    The number of students Help Us Help accepts adjusts annually depending on funding and eligibility.

  • Help Us Help and our agency in Ukraine, Help Us Help UA have a working relationship with many schools, orphanages, and group homes in the country.

    With the recent war in Ukraine, leaders of these institutions submit a request to the Help Us Help UA team, and receive aid accordingly.

 
Is your question not on this list? Email us at info@helpushelp.charity or call 647-406-4228.